Dcfs Help Desk Illinois

Need help or want to know more.

Dcfs help desk illinois. A voluntary acknowledgement of paternity vap is a legal document for unmarried parents that establishes the biological father and child relationship and allows the fathers name to be placed on the birth certificate. B when a call is placed to the dcfs oits help desk the caller will be asked to describe the problem in detail and the actions taken to date to solve the problem. Standard support service hours mon fri. The help desk cannot solve the problem the ticket will be escalated to the proper dcfs oits solver group.

Click here to send an email to the dcfs oits help desk with your questions or any issues you are encountering with any of. The mandated reporter online training approved content published by dcfs now reflects changes made in pa 101 0564 and the abused neglected and child reporting act and can be accessed through the dcfs website and virtual training center free of charge 24 7 365 days with the ability for users to print completion certificates as evidence for the employer. The child welfare division works to protect children against abuse and neglect find permanent homes for louisiana s foster children and to educate the public on safe sleep and louisiana s safe haven law. My e mail address is.

Calls should not be placed directly to oits staff. Dssc is now offering voluntary acknowledgement of paternity vap searches. Read the advocacy office for children and family services brochure in english español or chinese 中国 for more information or contact the advocacy office. Dcfs 406 east monroe street springfield illinois 62701.

The dcfs help desk for assistance. If you know the child s name and birthdate or age and can verify your relationship the dcfs advocacy office for children and families can determine if your child is in the care of our department. As always if you suspect a child is being abused or neglected you should report it to the dcfs hotline immediately. Monday friday 8 30 a m.

If you have a specific question regarding a service or product please visit the service catalog or give us a call. They can also direct you to the circuit court involved with your child s case. 800 232 3798 or 217 524 2029 fax. Welcome to the illinois outcomes website.

Request new password what is your e mail address. The department of children family services works to meet the needs of louisiana s most vulnerable citizens.